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Case Study
europe's largest home retailer

Retail: Home-improvement Simplify Global Delivery Process

As one of the biggest home retailers in the world, a European home retailer corporation has operated hundreds of stores, and the annual passenger flow has been closing to 1 billion. In recent years, with the rapid expansion of the business, the retail business channel continues to expand, online and offline is working more closely, and the volume of global procurement numbers also increasing.

Process examples

WORK ORDERS

Maintenance work orders can automated to track faulty or damaged parts to increase timeliness.

CUSTOMER MASTER DATA

Increasing the quality and speed of updating customer master data is possible without system integration projects.

CLAIMS HANDLING

Receive claims from customers and investigate using rule based metrics for a variety of factors.

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