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Document Management solutions in
Public Sector

Accelerating digital transformation in the Public Sector

Document management Solution plays a vital role in the public sector by enabling government agencies to efficiently manage, access, and share their documents and information. In today’s digital age, public sector organizations are faced with an ever- increasing volume of electronic documents, emails, and other data that must be securely stored, easily accessible, and compliant with various regulations and standards. A robust document management solution can help public sector organizations overcome these challenges by streamlining document workflows, improving collaboration, and enhancing security and compliance.


Quantic Solutions has worked with the public sector supporting government agencies and large urban municipalities since 2015. Document Management Solution (DMS) and applications related to Artificial Intelligence (AI) have been in high demand. Together, these two technologies support significant productivity gains.

Case Study
Taiping Life Insurance

How China’s leading insurer streamlined customer experiences with Intelligent Automation (IA)?

Taiping Life Insurance is a leading insurer for life and general insurance, with 37 branch offices. A subsidiary of China Taiping Insurance Group Co. Ltd, the company entered the Fortune Global 500 list for the first time in 2018, with its ranking improving ever since.

Heatmap for Public Sector processes

Automation potential
HIGH
Automation potential
MEDIUM
CENTRAL GOVERNMENT
Safety & Defence Education & Culture
Health & Social Care Finance & Tax
Pension & Benefits Justice & Control
LOCAL GOVERNMENT & NON-GOVERNMENTAL
Health & Social Care Education & Culture
Infrastructure & Environment Safety & Rescue
Growth Services Nonprofits
VALUE STREAMS
Customer Service Case, Record & Document Management Finance HR IT Sourcing Risk, Quality & Audit

Process examples

FINANCIAL MANAGEMENT & AUDIT TRAIL
FINANCIAL MANAGEMENT & AUDIT TRAIL
Invoice processing automation has been widely implemented including invoice revision and approval.
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RECONCILIATION AND REPORTING
RECONCILIATION AND REPORTING
Reconciliation processes usually have high volatility and demand more resources during peak periods.
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HOMECARE SERVICE STAFFING
HUMAN RESOURCES
Automation in HR can range from employee onboarding and imbursements to payroll processes and vacation.
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DATA MIGRATIONS
DATA MIGRATIONS
IT departments usually have scarce resources and a lot of manual processes involving several different legacy systems.
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FORM PROCESSING
Municipal government services use web portals and emails that residents can access to complete forms.
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Many steps of the purchase invoice revision and approval process can be easily automated by a robot because the process has clear rules with relatively few applications used in their completion.
This makes reconcilitation and reporting ideal tasks for a scalable digital workforce. Quantic Solutions supports automation of general ledger reconciliation, fixed assets activation and reporting.
Quantic Solutions enables automation of HR supporting processes that often demand manual work.
This creates opportunities for automation. Quantic Solutions is actively working on data migrations, creating and updating access rights, receiving temporary help for integrations.
Digital Workers transfer the data to the EHR- system, classify it, create a personalised lab request form and inform the patient.

After the laboratory test the robot classifies the results, and if normal, writes the EHR notes and informs the patient. If the results are abnormal, the robot will book a time for the doctor and prewrite a standardized prescription for the patient.