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Privacy Policy

Introduction

Data protection is important to us. This means that we process information relating to an identified or identifiable individual with due care, in compliance with applicable data protection laws.

This Privacy Policy describes how we (i.e., Quantic Solutions Sdn. Bhd. and its affiliates worldwide) process the personal information we collect from individuals when you use our website, subscribe to and use our services, and participate in our events (together our “Services”). From a legal point of view, we act as a data controller, as we determine the means and / or purposes of the processing of personal data.

This Privacy Policy only covers the processing of personal information by Quantic Solutions Sdn. Bhd. The Privacy Policy does not take a position, and we are not responsible for, the practices of any third party with regard to the processing of personal data, even if our Services contain hyperlinks to third party websites or use cookies set by third parties on our website.

Personal information

The personal information we collect from people who use our Services (“Users”) consists primarily of user information such as name, title, gender, business address, telephone number, email address and other personal information provided to us by the User. Such information is mainly related to the person’s position in the company and therefore does not concern him as an individual or a private consumer customer. The companies that employ people, on the other hand, are mainly potential as well as our current customers, suppliers or partners. The information collected in an individual case is determined by the Service used.

We may also collect technical information related to Users, such as IP address, browser type and version, Language Selection, Geographic Location, Operating System, Tracking of clicks on our Services (including date and time), immediately before and after the websites visited by us, what other services the User has searched for or viewed while using our Services and the various parts of our Services that the User has visited. While we do not normally use technical information to identify individuals, sometimes individuals may be identifiable either directly from that information or in conjunction with or linked to personal information. In these situations, the technical information may be considered personal data in accordance with applicable data protection law, and we treat the information thus obtained as personal data.

We use a variety of technical means to collect and process technical information related to Users, such as cookies. Cookies are small text files that a web browser stores on a user’s computer. Cookies allow us to calculate the average number of people using our Services and to monitor the operation of our Services. This will help us to develop our Services and better serve our Users. We also use cookies to facilitate the use of our Services, for example by remembering usernames, passwords and preferences. We may also use cookies for tracking and analytics purposes to see how well a particular Service is held. Functional cookies enable the operation of our Services and also provide information about whether the Service is working as it should. Advertising cookies allow us to provide targeted advertising to individuals who visit our website (online behavioral advertising, OBA). Users can set their web browser to block or notify you when cookies are used. This is usually possible by changing your web browser settings. Instructions on how to manage cookies can also be found on the Internet. Some of the functionality of our Services may not work properly if you completely block the use of cookies. More information about cookies related to our services can be found in our Cookie Statement.

Purposes

We process personal data for the following purposes:
  • in order to conduct, maintain and develop our business,
  • in order to provide our Services,
  • in order to run information and advertising campaigns related to our Services (including by telephone, mail and e-mail, including direct marketing) to keep our Users informed about our Services and offers that are likely to be of interest to them,
  • in order to fulfill the agreements we have with our customers, suppliers or partners,
  • in order to provide customer service, e.g. when Users contact our service point,
  • to be able to manage our contracts, such as showing invoices to the right customers,
  • to improve our Services and their use,
  • to conduct research and analysis related to our Services,
  • to monitor the use of our Services,
  • to conduct market surveys and / or
  • to detect abuses, such as infringements of intellectual property rights.
Quantic Solutions Sdn. Bhd. is supported in the collection and processing of data for the purposes listed above by its subsidiaries, who act as data processors on behalf of and under the responsibility of Quantic Solutions Sdn. Bhd.

If the User’s personal information is provided to us through our potential or existing customer, supplier or partner, we will assume that our potential customer, existing customer, supplier or partner has notified the User of this Privacy Policy.

Retention

We will not retain personal information for longer than is permitted by law and as necessary in view of the purpose of the processing. The retention period depends on the type of personal data, the purpose of the processing and the applicable law and may therefore vary.

We will retain your personal information in principle for as long as you use our Services or for any other purpose and thereafter as required or permitted by law or for internal reporting and accounting purposes. We will delete personal data after the expiration of the above retention period or when the User asks us to delete personal data about him / herself.

Legal grounds for processing

We process personal information in order to realize our legitimate interest in conducting, maintaining and developing our business. In addition, we process personal information in order to comply with our legal obligations.

For some functions of our Services, we may request the consent of our Users to process their personal information for certain purposes. In these situations, Users may withdraw their consent at any time.

User rights

Right of access. Any User may contact us to obtain confirmation of the possible processing of their personal data. If we process the User’s personal data, we will tell the User which personal data groups we process about him / her, what the purposes of the processing are, the types of persons to whom the personal data have been or will be disclosed and the estimated retention periods or criteria for evaluating this.

Right to withdraw consent. If our processing is based on the User’s consent, the User may at any time revoke his consent by contacting us or expressing this through the features of our Services. Withdrawal of consent may restrict your use of our Services.

Right to rectification. Each User has the right to have inaccurate or incomplete personal information about him or her retained or supplemented.

The right to object to the processing of personal data. If our processing is based on our legitimate interest in conducting, maintaining and developing our business, the User may at any time object to the processing of the data. Thereafter, we will no longer process your personal information other than for the purpose of providing our Services or if we provide another compelling legal reason for processing that supersedes your interests, rights or freedoms, or due to a legal claim. Users have the right to prohibit us from using their personal information in direct marketing by contacting us, modifying the settings of the Services to reflect this, or by using the cancellation option provided in connection with our direct marketing communications. However, such withdrawal of consent shall not affect the lawfulness of the direct marketing previously transmitted.

Right to restrict processing. Each User has the right to require us to restrict the processing of your personal information in accordance with applicable data protection laws. The processing of personal data may be restricted, for example, to ensure the accuracy of the data in situations where the User has indicated that the data is incorrect, or to prevent us from deleting unnecessary data that the User needs to make legal claims, or when our processing is illegal. Restrictions on processing may restrict your use of our Services.

The right to data portability. Each User has the right to obtain their own personal information from us in a structured, commonly used and machine-readable form and to independently transfer such information to a third party if our processing is based on the User’s consent and the processing is performed automatically.

Right to delete data. Each User has the right to have the personal data we process about him or her removed from our systems if the personal data is no longer needed for the aforementioned purposes, or if we have processed the personal data unlawfully, or if the User objects to the processing for direct marketing purposes. In addition, each User has the right to have the data deleted if the User withdraws his or her consent or objects to the processing in the manner described above, unless we have a legitimate reason not to delete the data. We may not be able to immediately delete all copies of our servers and backup systems after the active data has been deleted. These copies will be deleted as soon as reasonably practicable.

Exercise of rights. In order to exercise the above rights, the User must first take advantage of the functions provided by our Services for this purpose. However, if these functions are not sufficient to exercise some of the rights, the User may contact us by letter or e-mail (contact information can be found in the Contact Us section). The contact must include the following information: name, address, telephone number, e-mail address and a copy of a valid ID. If necessary, we may request additional information to verify your identity. We may reject requests that are unreasonably repetitive, excessive, or manifestly unfounded.

Security

We will only share personal information within our organization for the purposes and to the extent required by this Privacy Policy. Our staff is bound by professional secrecy when processing personal information.

We do not disclose personal information to parties outside our organization, except in the situations listed below.
The transfer is necessary for the purposes of the processing of personal data. We may disclose personal information to third parties to the extent required by our Services and if Users provide their personal information for this purpose, for example, when the User provides their information through an address book to establish contacts and enable the implementation of our Services. In addition, we may disclose personal information to our subsidiaries and other service providers who assist us in fulfilling the purposes previously defined in this Privacy Policy, for example, by providing server space, or by providing direct marketing and customer service on our behalf. Our agreements with these service providers require them to have data protection and security commitments that are as comprehensive as our own commitments described in this Privacy Policy. If our Users disclose personal information directly to a third party, for example through a link on our website, the processing of the information will generally be subject to that third party’s Privacy Policy.

Legal reasons. We may disclose personal information to third parties if we believe that their access to and use of such personal information is necessary to (i) comply with applicable law or court order, (ii) detect, prevent or otherwise deal with fraud or security or technical issues, and / or (iii) ) for the lawful protection of our own, our Users’ or public interests, property or safety. We will notify Users of such disclosures to the extent reasonable.

Mergers and acquisitions. If we are involved in an acquisition, acquisition or sale of property, we may transfer personal information to a third party involved in that process. In this case, we ensure that the confidentiality of personal information is guaranteed.

User consent. We may disclose personal information to third parties for reasons other than those listed above if we have obtained the User’s express consent to the disclosure. The user has the right to withdraw such consent at any time.

Location and communication

We and our service providers have operations in several locations worldwide. As a result, both we and our service provider may transfer personal information to countries outside the User’s country of residence. We take steps to ensure that Users’ personal information is adequately protected in the countries in which it is processed. In cases where our data processing is subject to EU data protection law and users’ personal data is transferred from the European Economic Area (EEA) to a service provider in any country outside the European Economic Area whose level of data protection has not been determined by the European Commission, we guarantee an adequate level of protection protection mechanism in accordance with For more information on international transfers of personal data, please contact us.

Making a complaint

If, under any circumstances, you feel that we have processed your personal data in violation of applicable data protection laws, you may lodge a complaint with your local data protection authority.

Changes

This Privacy Policy is dated 1.12.2021. We may update this statement at any time if necessary to reflect changes in our data processing policies, data protection laws or otherwise. We strive to disclose significant changes to this Privacy Policy to the extent reasonably practicable. An up-to-date version of this Privacy Policy is available on our website. In the event of any discrepancies or translation differences between the Finnish and other language versions of this Privacy Policy, the Finnish version shall prevail.

Contact

If you have any questions or requests regarding this Privacy Policy or our other privacy policies, you may contact us.

by email at: ask@quanticslt.com
by mail to:
Level 15-03, B01-B, Menara 2 KL Eco City,
No.3 Jalan Bangsar,
59200 Kuala Lumpur, Malaysia.