In real life data is not always organized or neatly classified within IT systems. Most of the data in the world is unstructured and stored in free text documents, videos, e-mails, PowerPoint presentations, etc. In order to access the information we need Natural Language Processing (NLP) embedded into the platform that can analyze, understand, classify and process any document or e-mail will help to access the information you need. Text written in any of the most widely used languages can be processed with NLP.
Our automation platform utilize the latest algorithms and innovations in NLP. It can easily read text and understand the content, classify it, summarize it or translate it. By combining these skills the platform can search information, consolidate it into a readable format for humans or initiate rule-based RPA for information extracted from any text.
The platform can handle many widely used languages in their native form instead of translating them into English. This enables a wide variety of applications for text and document analysis. Often a large part of the data in an IT system is stored in free text, such as patient medical reports, incident descriptions, or invoice line items. This data can be easily analyzed and understood in the native language of the content creator. Customer service emails can be analyzed with NLP easily in this fashion.